www.sprintvrs.com
(computer only)

Video Relay Service (VRS), is an exciting new supplement to the traditional TTY relay service. The new service provides American Sign Language users with an attractive alternative that offers them the opportunity to communicate by video conferencing, using their native language, which may be preferred over the traditional TTY relay service.

The benefits of using VRS include:

• Enabling the ASL user to communicate in his/her native language.

• Vastly increased communication speed.

• Enhanced communication, with use of facial expression and body language cues.

• Removal of communication barriers for slow typists and/or exclusive ASL users.

• Ability to make interruptions.

• Ability to work efficiently with automated telephone transfer systems.

• Functional equivalency of making phone calls. The FCC strongly encourages the use of video interpreting service throughout the United States.

Note: sprintrelay.tv and www.sprintvrs.com are not funded by the Deaf and Disabled Telecommunications Program, a program of the California Public Utiltiies Commission.

VRS Operating Hours:

• 24 /7

ISDN Hours: 877-709-5777 (up to 384k) NEW

• Monday through Thursday -
  4:00 AM - 10:00 PM (Pacific Time)
• Weekend & holiday -
  5:00 AM to 9:00 PM (Pacific Time)

For Hearing Callers:

• 1-877-709-5776   NEW !
• Then give an IP address
  to a video interpreter.

Voice Carry-Over:

• vco.sprintrelay.tv   NEW IP !

Spanish Video Relay

• For videophone:
  espanol.sprintrelay.tv   NEW IP !
• Then give an IP address
  to a video interpreter.

No 711 and TTY Relay Calls

No Video Remote Interpreting (VRI) Calls

911 Calls
We strongly encourage you to dial 911 directly to receive prompt and faster emergency services via TTY or phone. However, if an VRS emergency call reaches the Video Interpreter, the VI will do whatever is necessary to quickly handle the call and pass and relevant information to the emergency agency. We recommend that you verify your address, city and state so that the VRS emergency call can be processed quicker. Please be aware that VRS emergency calls may take longer then dialing 911 directly.