1-877-877-8859

Voice Carry-Over (VCO) allows hard-of-hearing users to speak directly to a hearing person. When the hearing person speaks to you, a CA will serve as your "ears" and type everything said to you on a TTY or text display.

• Dial the VCO number, 1-877-877-8859.
• Sprint CRS will answer "SPRINT CRS 8234 (F), please voice or type now GA", where "8234" for CA identification, "F" or "M" for CA gender and "GA" denotes "go ahead."
• Voice or type the area code and telephone number of the party you want to call.
• The CA will type the message "Voice Now" to you as your cue to start speaking. You speak directly to the hearing person. The CA will not repeat what you say, but only type to you what the hearing person says. You both need to say "GA" at the end of your response.