1-877-735-2929 (TTY)
1-877-877-8859 (VCO)

The TTY customer requests the agent to retrieve voice messages from the answering machine at their same location.

SPRINT CRS DOES NOT ENTER A "CALL TO" NUMBER.

1. To request answering machine retrieval, type "AMR" with instructions or password and then "GA."
2. Sprint CRS sends a macro "(PLS PLACE YOUR HANDSET NEXT TO ANS MACH AND TURN ON) GA."
3. Sprint CRS hears messages play and types them back to the inbound caller.
4. At the end of the messages the agent sends "(END OF MESSAGES) GA"