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CRS (California Relay Service) is a telecommunications relay service, which provides full telephone accessibility to people who are deaf, hard of hearing or speech disabled. Specially trained Relay Operators complete all calls and stay on-line to relay messages electronically over a text telephone (TT), so called TTY for "Teletype", or verbally to hearing parties.

  CRS is available 24 hours a day, 365 days a year, with no restrictions on the length or number of calls placed. This valuable communications tool gives all individuals who are deaf, hard of hearing or speech disabled the opportunity to make personal and business calls just like any other telephone user.